Frequently Asked Questions
LAST UPDATED 22/06/2021
How are you complying with COVID-19 Regulations?
In absolutely every way we can. Ariala’s and Jayliano’s take the regulations very seriously and abide by work health and safety practices to ensure our premises is compliant and safe for all. The team has strict and improved sanitary processes to comply with COVID-19 precautions. If you have any questions or concerns, please contact us.
When will the buffet return to normal?
SELF-SERVE BUFFETS IN QLD ARE BACK! Effective 1am Friday the 25th of June 2021.
Do you sell Gift cards?
Yes, we have gift cards available to purchase in store only, as our POS system issues a physical gift card.
Are drinks included?
Tea, coffee and water is included in the price however alcohol and soft drink is additional cost.
Do we provide discount for Gastric sleeve?
Unfortunately, we do not offer a discount to customers who have had a gastric operation. The buffet is a set price.
Do we have to make a booking?
It is always recommended to make a booking to avoid missing out especially on Saturday nights. If you try to do a walk in on a busy night there is a chance you might NOT get a table.
Please call us on 07 3883 1621 to make a booking, or you can send us a Facebook message. The earlier you book in advance the better, last minute bookings made on Facebook or via leaving a voicemail is not guaranteed.
If I eat less, can I pay less?
No. As we are an all you can buffet with a set price, we simply cannot monitor the amount of food each individual consumes. If we allowed this then we would have to charge double for those who eat double.
Do you have a dress code?
Casual wear is appropriate, but we do not allow tradie work wear. We do accept jandals/thongs.
Discounts for large group bookings or birthdays?
No unfortunately we don’t offer group discounts or birthday discounts.
Do we require deposits for bookings?
*NEW* Group Booking Policy (Applies to groups of 15 people or more),
We now require a *DEPOSIT* to create your booking.
If you would like to proceed with making a booking, please have your detailed *BREAKDOWN* ready of Adults & Children-(please provide individual ages) & your *BANK CARD* to process the payment.
Ariala Kippa-Ring (Redcliffe)
246 Anzac Avenue Kippa Ring 4021
Phone: (07) 3883 1621
Ariala Springwood (Logan)
1-15 Lexington Road Underwood 4119
Phone: (07) 3540 9999
*ARIALA RESTAURANT GROUP BOOKING POLICY*
A detailed breakdown and a deposit of *$10* per person is required in order to confirm your reservation.
The deposit is *NON-REFUNDABLE* and once it has been paid, you will forfeit $10 per person that is over booked on the date of your booking. The remaining deposit will be deducted from your total bill.
Do we have to wait if we already have a booking?
Yes, we do ask that you please be patient if there is a line of customers. We do always try our best to get everyone seated as quickly as possible.
Can we bring our own cake?
Yes, you are more than welcome to bring in your own cake. We do not charge a cake-age Fee.
Can we bring own decorations and balloons?
Yes, you can, the only thing we do not allow is confetti as it creates a choking hazard for little ones, and a big mess.
How do we order drinks?
At Ariala Drinks can be ordered at the bar and paid separately via cash or card. If you order from a waitress/waiter at the table, it will be charged to the table bill.
Do you have bottomless soft drink?
We currently do not have bottomless drink option.
Do we close for private functions?
Unfortunately we do not close for private functions.
Do we have private function rooms for birthday/celebrations?
No, the restaurant is an open floor plan. We do not have function rooms or private rooms.
Do you have gluten free options?
Yes, we have quite a range of gluten free. All our dishes that are, will be labelled on the dishes name tag.
Do you have a senior’s discount?
Yes, seniors must provide the blue and white seniors card they then become $38.50 for dinner and $35 for lunch. We do not accept the pensioner’s cards as anyone can be on a pension but not everyone can hold a senior’s card.
What time do you close? / What days are you open?
We do not have a set closing time; it does depend on how busy we are. We can be open as late as 10PM.
We are CLOSED on Mondays.
Our trading hours are:
Tuesday to Sunday Dinner. 5:00pm till LATE.
*Currently Jayliano’s Strathpine is only doing lunch on SUNDAYS 11:30am-2:00pm*
What type of seafood do you serve?
Fresh Prawns, Fresh Mussels, marinated octopus salad, crumbed calamari, seafood stir fry, seafood mornay grilled fish, and chilli mussels. All dishes are subject to availability.
Are you hiring?
We are always on the look for potential staff members to join our Ariala Team. Please forward any resumes and relevant documents to email@example.com for management to review.
Can I see a menu?
No sorry, we do not have a set menu to forward to you. However, we focus mainly on Western and Mediterranean style dishes with a hint of Asian cuisine. We have a selection of salads, seafood, stir-fry dishes, pasta, roast, vegetables, steak, homemade desserts and much more.