Frequently Asked Questions
How are you complying with COVID-19 Regulations?
In absolutely every way we can. Ariala’s and Jayliano’s take the regulations very seriously and abide by work health and safety practices to ensure our premises is compliant and safe for all. We’ve had to change our buffet slightly. We are still serving the same delicious food, and still all you can eat, However it is no longer self-serve. We have the buffets on trolleys, staff members come to the table with different trolleys and serve it to you onto a plate at the table. The team has strict and improved sanitary processes to comply with COVID19 precautions. If you have any questions or concerns, please contact us.
When will the buffet return back to normal?
To be honest we are unsure when we will be able to return back to self-serve.
As the QLD Government has banned buffets, until they lift that ban we will have to continue to operate via trolleys.
Do you sell Gift cards?
Yes we have gift cards available to purchase in store only, as our POS system issues a physical gift card.
Are drinks included?
Tea, coffee and water is included in the price however alcohol and soft drink is additional cost.
Do we provide discount for Gastric sleeve?
Unfortunately, we do not offer a discount to customers who have had a gastric operation. The buffet is a set price.
Do we have to make a booking?
Due to COVID-19 it is currently best to make a booking to avoid missing out as we have limited tables that we can actually utilise. If you try to do a walk in there is a chance you might NOT get a table.
Please call us on 07 3883 1621 to make a booking, or you can send us a facebook message
If I eat less, can I pay less?
No. As we are an all you can buffet with a set price, we simply cannot monitor the amount of food each individual consumes.
Do you have a dress code?
Casual wear is appropriate, but we do not allow tradie work wear. We do accept jandals/thongs.
Discounts for large group bookings or birthdays?
No we don’t offer group discounts.
No we don’t offer birthday discounts.
Do we require deposits for bookings?
No deposit is currently needed.
Do we have to wait if we already have a booking?
Yes, we do ask that you please be patient if there is a line of customers. We do always try our best to get everyone seated as quickly as possible.
Can we bring our own cake?
Yes, you are more than welcome to bring in your own cake. We do not charge a cake-age Fee.
How do we order drinks?
At Ariala Drinks can be ordered at the bar and paid separately via cash or card. If you order from a waitress/waiter at the table it will be charged to the table bill.
Do you have bottomless soft drink?
We do not have bottomless options.
Do we close for private functions?
No we don’t close for private functions.
Do we have private function rooms for birthday/celebrations?
No, the restaurant is an open floor plan. We do not have private rooms.
Do you have gluten free options?
Yes, we have quite a range of gluten free. All of our dishes that are, will be labelled on the dishes name tag.
Do you have a senior’s discount?
Yes, seniors must provide the blue and white seniors card they then become $35 for dinner and $30 for lunch. We do not accept the pensioner’s cards as anyone can be on a pension but not everyone can hold a seniors card.
Can we bring own decorations and balloons? What about a cake?
Yes you can, the only thing we do not allow is confetti as it creates a choking hazard for little ones, and a big mess.
Yes you are more than welcome to bring a cake, we do not charge a cake-age fee.
What time do you close?
We do not have a set closing time, it does depend on how busy we are. We can be open as late as 10PM.
Do you open for lunch during the week?
No, we only open for lunch on Saturday and Sunday from 11:30AM until 2PM.
What type of seafood do you serve?
Fresh Prawns, Fresh Mussels, marinated octopus salad, crumbed calamari, seafood stir fry, seafood mornay grilled fish, and chilli mussels. All dishes are subject to availability.
Are you hiring?
We are always on the look for potential staff members to join our Ariala Team. Please forward any resumes and relevant documents to email@example.com for management to review.
What days are you open?
We are closed every Monday. We open for dinner @ 5PM Tues – Sun. *We are currently not offering our lunch service until further notice.
Can I see a menu?
No sorry, we do not have a set menu to forward to you. However, we focus mainly on Western and Mediterranean style dishes with a hint of Asian cuisine. We have a selection of salads, seafood, stir-fry dishes, pasta, roast, vegetables, steak, homemade desserts and much more.